Privacy Policy

Last updated: 8th May 2023

Welcome to ArbHub, an application designed to help tree surgeons manage their administration tasks, such as creating quotes, invoices, and site-specific risk assessments. This Privacy Policy explains how ArbHub LTD ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our app, ArbHub.

By using ArbHub, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the app.

Information We Collect

We collect various types of personal information from you when you use ArbHub, including:

  1. Account Information: When you create an account, we collect your name, email address, and password.

  2. Payment Information: If you subscribe to a paid plan, we collect your billing information, including your credit or debit card details, in order to process your payments.

  3. Business Information: As you use the app to manage your business, we collect information about your clients, projects, quotes, invoices, and risk assessments.

  4. Usage Information: We collect information about how you use ArbHub, such as the features you interact with, app usage patterns, and device information.

  5. Location Information: With your permission, we collect your precise location information to provide site-specific risk assessment services.

How We Use Your Information

We use your personal information for the following purposes:

  1. To provide and maintain ArbHub and its features.

  2. To personalize your experience and provide you with relevant content.

  3. To process payments for paid plans.

  4. To communicate with you, including responding to your inquiries and sending you important notices.

  5. To improve and optimize the app and its features.

  6. To detect, prevent, and address security and technical issues.

  7. To comply with legal and regulatory requirements.

Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:

  1. With trusted third-party service providers that help us operate and maintain ArbHub, such as payment processors, hosting providers, and analytics providers.

  2. If required by law, such as in response to a court order, subpoena, or other legal process.

  3. In connection with a merger, acquisition, or sale of assets involving ArbHub LTD, in which case your information may be transferred to the new owner.

Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights concerning your personal information under applicable data protection laws, including:

  1. The right to access, correct, or delete your personal information.

  2. The right to object to or restrict our processing of your personal information.

  3. The right to withdraw your consent to our processing of your personal information, where applicable.

To exercise these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and/or within the ArbHub app. We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: info@arbhub.app